Terms & Conditions

Redla Pty Ltd

Effective:  14th April 2022

Thanks for visiting Redla!

These terms of service (“Terms”) cover your use and access to the services, products and websites (“Services”) provided by Redla Pty Ltd.

Please read the following Terms and Conditions carefully before placing your order or using www.redla.com.au. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability

Our Privacy Policy explains how we collect and use your information while our Warranty Policy outlines our responsibilities when offering our Services.


These terms and conditions together with your order constitute the entire contract between you and us for the supply of products and/or services. No other terms will apply except where terms may be implied by law. The contract cannot be varied unless we agree to vary it in writing or by email.

By using our Services, you’re agreeing to be bound by these Terms, and to review our Privacy, Delivery & Returns, Payment Information and Warranty Policies. If you’re using our Services for an organisation, you’re agreeing to these Terms on behalf of that organisation.

Use of Website

When you use our website or Services, it is on an “as is” basis and is entirely at your own risk. We shall not be responsible for any detriment incurred by reliance that you place on our website or services.

You will need to register by creating an account with Redla Pty Ltd in order to obtain access to certain services, including products. If you choose to create an account with us, you agree to provide only accurate, complete registration information, and you will keep that information up-to-date if it changes. When you register, you will obtain unique log-in credentials (a user ID and password).

You are solely responsible for the activity that occurs on your account, and you must keep your user ID and password secure. If you suspect or become aware of any unauthorised use of your account or that your user ID and password are no longer secure, you agree to notify us immediately

Changes to Information

Redla Pty Ltd may make changes in the products described, and to other content of the website, at any time without notice.

We make every effort to ensure that products and information on our websites are accurate. However, as we are human too, sometimes inaccuracies, typographical errors (aka ‘typos’) or misinterpretations may occur. We reserve the right to correct such errors as they are identified.

All images on our website are in our catalogue are for illustration purposes only. They are representations only and the actual part may vary.


The price displayed for products on our websites, or in our catalogue, represent the full price inclusive of GST (Calculated 10% Goods and Services Tax). The product itself does not include postage or delivery, which will vary depending on the location.

We always seek to provide products at the most competitive prices and reserve the right to change prices displayed on our website for our products at any time.

All prices listed on this website exclude Delivery Costs. Delivery Costs are shown separately on an Order.

Age Restrictions

You must be at least eighteen (18) years of age to place an order with us online. We do not knowingly accept orders from anyone under 18.

By placing an order online with us you acknowledge that you are over eighteen (18) years of age.

Should we suffer any loss or damage as a result of a transaction entered into by a person under the age of 19, we reserve the right to seek compensation for such a loss or damage from the parents or guardians of the person who placed the order(s) with us.


By using our website, you consent to receiving communications electronically via email and/or phone. We will communicate with you by email, phone or by posting notices on our website.

Redla Pty Ltd does not purchase customer contact information. Any information received by us is only obtained as a result of customers directly giving us their details and will be handled in accordance with our Terms and also Privacy Policies.


We respect the intellectual property of others and ask that you do too.

Material contained on our website may be protected by copyright. You may use the website for personal and non-commercial purposes. You must not use, copy, distribute, transmit, store or publish and material on this website without prior written consent.

Our website and the products, technologies and processes contained on our website may be the subject of other intellectual property rights owned by third parties. You agree that no license is granted to you in respect of those intellectual property rights other then as set out in these Terms.

Our registered trademarks and logos or any other registered trademark and logo on our website must not be used or modified in any way without obtaining prior written consent of the owner of the trademark or logo.


To purchase from us online you must establish an account with Redla Pty Ltd. This account may be established through our website.

We retain sole discretion in relation to, refusal to allow an account to be established, and/or to terminate accounts, and/or remove and edit account details.

You agree to provide accurate information to us at your own discretion. To establish an account with Redla Pty Ltd we do require an email address, delivery and/or billing address and telephone number. It is your responsibility to keep these details up to date any incorrect information provided may result in a delay in delivery of your order or non-delivery of your order. You are responsible for the safety and security of your account password.

You may only have one active account and your account is non-transferable.


You’re free to stop using our Services at any time. We also reserve the right to suspend or end the Services at any time at our discretion and without notice. For example, we may suspend or terminate your use of the Services if you’re not complying with these terms, or use the services in a manner that would cause us legal liability, disrupt the Services or disrupt others’ use of the Services. We reserve the right to terminate and delete your account if you haven’t accessed our Services for 12 consecutive months.